The message ‘unsaved record found’ occurs every time someone clicks on the kobo form link regardless of whether they have used the form before.
Click on URL to form
The first item seen is the following message:
Unsaved Record Found
Enketo has found an unsaved record. Would you like to load this record of discard it?
Discard OR Load record (buttons)
It should just go straight to the form, but it is sending this error message each time (and putting people off completing it).
Kal_Lam
February 11, 2022, 11:38am
2
Welcome to the community, @lucy_norris ! Thank you for bringing this to the community. Pinging @martijnr to see if this can be improved. cc: @Josh
Thank you so much @Kal_Lam - this would be greatly appreciated.
1 Like
Josh
February 23, 2022, 6:22pm
4
Hi @lucy_norris , I have been trying to replicate the issue and can’t seem to do so. If this continues to happen, I would suggest using the online only version of the form when sharing the link — the offline version is more suitable for data collectors rather than individuals submitting a single form.
Your issue could be related to this:
opened 06:52PM - 22 Jun 21 UTC
**Describe the bug**
After saving a draft or submitting a record in offline mod… e, a new auto-saved record is immediately created, producing a prompt to restore it on next visit or reload. See the prompt below.
**To Reproduce**
Steps to reproduce the behavior. If applicable please include the smallest possible XLSForm or XForm (as zip or link).
1. Go to a form's offline mode
2. Either save a draft or submit a record
3. Reload the page
**Expected behavior**
Because the form has been reset and there are no pending changes, the user should not be prompted to restore an auto-saved record.
**Screenshots**
![image](https://user-images.githubusercontent.com/199830/122982678-00407200-d350-11eb-919f-114a3361e8e3.png)
**Browser and OS (please complete the following information):**
- OS: macOS 10.15.4
- Browser: Chrome 91
1 Like