Updating permissions failed

Dear all,

I have been trying to update the permissions given for certain users, but KoBo shows the message “Failed to update permissions”. Do you know how to sort this out?

Welcome back to the community, @lalcaraz! This support article shared in the community should help you solve your issue if you have not gone through the support article before:

Thanks @Kal_Lam. I went through the article you shared, but still KoBoToolbox shows the error message. I have also experienced that certain permissions set disappear/revert without notice, and it is not possible to re-apply the same permissions again.

@lalcaraz, you could remove the permissions and then apply them again.

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