Uploading file taking forever to load

[Osman_yotta]

Hi all,
Am having issues uploading files for the past 3 hours. It’s unresponsive and it takes forever to upload without any success as shown in the image above. I even cleared cache of the browser and it’s still unresolved.
Looking forward to resolve this issue

[anupamadias]

I am also experiencing that issue

[Osman_yotta]

do lemme know when you resolve the issue

[Kal_Lam]

@Osman_yotta, @anupamadias, we will update you when this issue is resolved. FYR:

Import and export failures on non-humanitarian server

Hello, everyone, and thank you for your patience. My colleague @nolive and I have been working (and continue to work) this morning to resolve the issue on kf.kobotoolbox.org that has been preventing most imports and exports from completing successfully. This has also delayed the POSTing of most submissions to external REST Services servers. A brief explanation: requests made by a browser need to return in a relatively short amount of time, but not all tasks can complete that quickly. Some examp…

[Kal_Lam]

@Osman_yotta, @anupamadias, this issue has now been resolved.

[anupamadias]

Thank you very much.

[Osman_yotta]

thank you @Kal_Lam

[Hani772838281]

sorry maybe i’m late but still am facing same problem, cant uploud new project to kobo toolbox eu.kobotoolbox.org web or kf.kobotoolbox.org web,

please help as soon as possible