Hi Bergie,
Good questions. KoBoToolbox is completely free and there are no costs involved, nor are there any premium services available that would require payments. If you are working for a humanitarian organization you can use the server hosted by OCHA (http://kobo.humanitarianresponse.info), without any restrictions on the number of submissions, forms, or projects. Our own server (http://kf.kobotoolbox.org) can be used by everyone else, but we ask each user to remain below the limit of 10,000 submissions as well as 5GB file uploads per user per month. We might increase this number in the future, but for the time being we want to avoid that a small number of very heavy users are slowing down the server and user experience for everyone else.
We take the protection of collected data very seriously. We use Amazon Web Services (AWS), together with best practice tools and mechanisms to keep data safe from intrusion or loss. AWS security information can be found on this page: http://aws.amazon.com/security. In addition we do regular database backups to protect against any eventuality. The privacy policy and terms of use are both found here: https://kf.kobotoolbox.org/accounts/register/. Once your data is received on the server it is stored in accounts protected by usernames and passwords. However, unless it was encrypted on the handset (see this article: http://support.kobotoolbox.org/customer/portal/articles/1948428-encrypting-forms), it will be stored ‘in the clear’ on the server filesystem or within its database, which means that server administrators could potentially access it. For kobo.humanitarianresponse.info and kc.humanitarianresponse.info only the server administrator has technical access to the database, and we are all committed to protecting the privacy of users’ data. However, to have complete control and ownership of your data, you are also free to install an instance of KoBoToolbox on your own server.
Hope this helps.
Best,
Tino
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On Mon, Jan 4, 2016 at 9:37 AM, Bergie bergi...@gmail.com wrote:
Good day
I’ve been using Google app engine for hosting my forms and is interested in using Kobo by simply changing the submission URL of the forms.
The main reason is that App engine limits has been hit often enough, and it is a royal pain (for me) to upload and update the version and instances. I need simpler.
There is no humanitarian view on this form, it is purely business - the company makes money but not from ODK, but the forms I use is because I see no need to fill in a paper form, then manually enter the data into some spreadsheet etc. We have been using a few forms over a year or two and its saved use enormous amounts of hassle. I am trying my best to get the company to bite into the idea - my manager is now pushing it as he can see the benefit of the ODK - we were the only employees with ACCURATE log sheets.
- Anyway, what I like to know, what is the business usage restrictions on KoboToolbox?
- Do we we need a paid license?
- What is the daily upload limit?
- How many forms can we store?
- How many submissions can we store in total or per form?
- How secure is the data? (i.e. can the website administrators get access to our data?)
- What is the maximum storage space we can have if we add a “picture” question?
- Should we go somewhere else if we want business usage?
If we adopt ODK on a company wide basis, there could be 5000+ submissions per week over all forms, so for now it could be fine for a small regional office, but what to do in future? I want to propose a company wide strategy if possible.
Kind regards
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