Hi, I’m a bit new to Linux and KoBoToolbox, and I need some help.
I’m trying to install KoBoToolbox on a public domain at my office on a server running Ubuntu 20.04.3. I had a successful installation in Workstation mode, and then I tried in Server mode, and everything went smoothly.
I have an Nginx server to access KoBoToolbox. It’s working fine over HTTP, but when I tried to install an SSL certificate, problems started.
Initially, I accessed the login page via HTTPS, and everything was fine. However, when I clicked on the eye icon to preview a form, nothing appeared, and the browser showed this error:
The page at ‘https://<kf.MY-DOMAIN>/#/forms/aTh77zDsqR7tsy6GrWGMMg/landing’ was loaded over HTTPS, but requested an insecure frame ‘http://<ee.MY-DOMAIN>/preview/i/hiaJ5wxf’. This request has been blocked; the content must be served over HTTPS.
Then, I stopped KoBoToolbox and restarted it with HTTPS enabled, but it stays in the “Preparing environment” state for 10 minutes without finishing.
Any advice would be greatly appreciated.