Hi @Kal_Lam
i am trying to upload the media files , following are the issue i am facing
I am not able to upload compressed form as earlier i used to.
Even when i uploaded the csv files , data is not sync even after redeployment
Please help
Cheers !
Neeraj
@caneeraj , could you kindly explain your second issue a bit clearly?
caneeraj:
Even when i uploaded the csv files , data is not sync even after redeployment
Hi @Kal_Lam
Thanks for responding
regarding the issue , I had uploaded the csv file to the form in media section and redeployed the form even but the data shown in Kobo Collect is still the Older one .
Cheers !
Neeraj
OK. Could you share with us the screenshot of the old file and what the new file should be? That should give us some clue to make a test.
Sure ,
old file was
New File
Only difference is as i was not able to upload compressed file , i tried to upload uncompressed version
OK, so you mean the zip file is not working?
Will get back to you soon.
Hi @Kal_Lam
Any update to this please
Cheers !
Neeraj
@caneeraj , our team is on it.
@caneeraj , please be informed that you should now be able to upload ZIP files under the SETTINGS>Media
.
For details, you could also see our announcement:
We’ve deployed more fixes (as release 2.021.24b) to both servers. Thanks for your continued patience.
PR
Description
Related Issues
#3316
Synchronize media files when redeploying a project with no changes Force the synchronization of the project media files if any have been added / deleted / updated when the button REDEPLOY is clicked, even if the project has not changed yet.
#3311
Update supported form media types
closes #3310
#3306
Fix broken partial permissions exports Fix brok…
hi @Kal_Lam
Thanks for updating
Please guide whether we still needs to redeploy project after media upload or it is no not required as earlier.
and if it is required does we again need to open the form and save then redeployed or not as suggest by you in previous post
@caneeraj , @hamayoon_amini2010 , the temporary workaround for this is the following workflow:
When you are designing a new project:
Design survey project (from form builder or upload an xlsform)
Upload CSV file/media file
Deploy
In cases where you simply wish to update your CSV file from an ongoing survey project:
Delete the CSV file that is present in the server from SETTINGS>Media
Update your CSV file and then upload the same back to the server
Go to FORM>Edit
Make no changes but simply p…
@caneeraj , yes you will still need to redeploy the project after making changes to the Media
file. You should now see a banner that instructs the same under the SETTINGS>Media
when you make a change to your media files.
@Kal_Lam
i think there was a limit on number of time project is redeployed , hope that must be removed, as frequent or daily file upload and redeployed will be a problem in this case
When making a redeployment in such a case (i.e. only making changes to your media) will not increase the redeployment history like when you make change to your survey project.
@Kal_Lam
Thank a lot for the solution.
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