XLS file export failed (Invalid data_type: select one)

Franckmes · August 7, 2021, 3:41pm

Hello,

I have looked at the proposed solutions to the failure to export the XLS file but I could not solve my problem.

Thank you for your future suggestions on how to solve the problem.

Kal_Lam · August 7, 2021, 3:42pm

Could you share with the community the screenshot of your issue so that the community should be able to help you solve your issue?

Franckmes · August 7, 2021, 7:48pm

Thanks

so i share you a screenshot of my problem

Thanks for your help

Kal_Lam · August 8, 2021, 2:16pm

Did you redeploy this survey project?

Franckmes · August 8, 2021, 2:32pm

Hi Kal

I’ve been redeploying the project with each update I’ve made but I’m having the same problem. I can only export it in XLS (old version)

Kal_Lam · August 8, 2021, 2:34pm

Did you also make changes to your repeat group and then redeploy for this project?

Franckmes · August 8, 2021, 2:49pm

I don’t have repeat group on this project

Kal_Lam · August 9, 2021, 5:41am

@Franckmes, could you share with me the following through a private message?

User name
Project name
Server

Franckmes · August 9, 2021, 8:09am

OK great
but I need help to share you through a private message.

Thanks

Kal_Lam · August 9, 2021, 8:13am

You could share it through a private message as outlined in the post discussed previously:

Please refresh your page if you should have any issues while sending me a private message.

Kal_Lam · August 16, 2021, 4:57am

@Franckmes, it seems that you created your xlsform with select one instead of select_one in Version 1:

Then moving forward, I also observed that you fixed this to select_one with Version 9 which is also your latest version.

This is thus causing an issue with your Export Failed. As a quick solution, you could always download your data as XLS (legacy) format as shown in the image shared below:

FYI, please also be informed that we also have a permanent fix for this issue being addressed shortly which you should be able to follow through GitHub:

Franckmes · August 16, 2021, 11:50am

Thank you very much

Franckmes · August 16, 2021, 2:57pm

After the last update, I can export the file again as normal except that I have to deselect the indicated column.

Thank you for the help of all