404 Error code at submission sync

[nmeric]

Hello @Kal_Lam,

I am getting the below error when syncing submissions on kobocollect humanitarian server https://eu.kobotoolbox.org/.

I am experiencing this across multiple users in different regions.

[Kal_Lam]

Welcome to the community, @nmeric! Could you ensure the configuration of the Collect Android App from where the submission is failing?

[nmeric]

Thanks @Kal_Lam ;

This is what we have been using for MLW DCE - Jul 2026 and NIG-DCE- Jul 2026 forms. could we be missing something?