404 Error when trying to download data from Project(legacy)

User Support
1

Hi,
I am trying to access my data by clicking on the prolect (legacy) tab but it keeps on throwing this error.Retrieving data has worked quite well in the past so i think this could an error on the KoBo servers. Any help in resolving this please?

Here is a screen shot of the error.

2

I am having same issue with some of my projects…

···

On Monday, October 30, 2017 at 2:40:29 PM UTC+5:45, Laetitia wrote:

Hi,
I am trying to access my data by clicking on the prolect (legacy) tab but it keeps on throwing this error.Retrieving data has worked quite well in the past so i think this could an error on the KoBo servers. Any help in resolving this please?

Here is a screen shot of the error.