502 Bad Gateway and connection errors

User Support Account Issues
1

Dear Kobo Toolbox community,
I hope you’re all well.
Since this morning, I have been having issues connecting to my account on the EU server.
I either receive a 502 Bad Gateway message, or if I manage to connect, I receive multiple errors, including the one below.
[[ 502 Bad Gateway

502 Bad Gateway

nginx ]]
I’m working on a tight deadline and need to finish processing the data for one of my projects.
Thanks in advance for your help!
Best,
Fatima

2

Please resolve this issue. I have been facing the same 502 error all day. Kindly check and fix it.

3

Welcome to the community, @fyousif74! The issue must have already resolved by now. Did not find any issues when logging into my EU account. Let me know if you happen to see it again.

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