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About the Account Issues category
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6
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936
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October 12, 2020
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Submission limit reached after 10,000 records – humanitarian project in Tanzania
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3
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31
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April 13, 2026
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How can I check if my account is hosted on the global or EU server?
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2
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17
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March 25, 2026
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I can't log in to my account
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1
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16
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March 16, 2026
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Problem Accessing Kobo
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1
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11
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March 14, 2026
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Password recovery
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1
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7
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March 13, 2026
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Unable to access my project dashboard - 502: error
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11
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33
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March 9, 2026
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Unable to confirm my email as activation link doesnt work
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10
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26
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February 21, 2026
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Updated password several times, but it keeps saying that my password or email is not correct
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1
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11
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February 4, 2026
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Big Data Collection
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2
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8
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February 4, 2026
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Urgent - Can't access kobotoolbox - NGO Account
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1
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22
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January 20, 2026
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Reactivate account
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1
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15
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January 20, 2026
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Can’t upgrade my plan
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11
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55
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January 12, 2026
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Deleting Kobo Account
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6
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2608
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January 6, 2026
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Username and password not recognized
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2
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31
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January 6, 2026
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Urgent – Account email changed without permission - NGO Account
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1
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21
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January 5, 2026
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Kobo account recovery
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1
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35
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November 25, 2025
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I lost access to my account linked to a questionnaire
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1
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36
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November 20, 2025
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Recovery of deleted form
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1
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17
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November 17, 2025
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Image storage estimation on kobo toolbox
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2
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50
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November 5, 2025
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Error 500 Server Error humanitarianresponse.info
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47
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1926
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November 4, 2025
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Error 500 when entering a new user into Kobotoolbox
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5
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51
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October 22, 2025
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Promotion code
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1
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31
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October 17, 2025
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Authorized and Authentication
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4
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43
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October 17, 2025
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Access Issues
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1
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20
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October 8, 2025
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Can you help me, why server always 502 bad gateway nginx everyday?
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2
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42
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October 8, 2025
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Aoount Login - Error
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1
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25
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October 4, 2025
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I lost all my project
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1
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16
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September 24, 2025
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In one of the projects we have in KoboToolBox, we get the following error: “Account is not active”
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1
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32
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September 17, 2025
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Using plussed emails to register and manage multiple accounts?
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4
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72
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September 15, 2025
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