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About the Account Issues category
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6
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962
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October 12, 2020
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Server Requires Authenticaation
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2
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46
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September 11, 2026
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Project ownership transfer
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4
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54
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September 9, 2026
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You or something on your network is sending too many requests to this service. Please wait several minutes and then try again. If you need assistance, please visit https://community.kobotoolbox.org/
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1
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32
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September 9, 2026
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Терміново: Випадкове видалення даних проєкту на сервері ЄС
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1
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34
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September 2, 2026
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Issue to deploy my project
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1
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36
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August 28, 2026
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Error loading Enketo
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5
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168
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August 11, 2026
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Account became inactive
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3
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57
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July 28, 2026
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URGENT: Request for temporary increase of submission limit for an ongoing public health project in Burkina Faso
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2
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57
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July 20, 2026
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Card declined after OTP verification when purchasing Pro plan
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6
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96
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June 21, 2026
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Promotion code
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2
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84
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June 11, 2026
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Switching KF and KC Account
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3
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72
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May 27, 2026
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Issues whit the plans
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1
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50
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May 21, 2026
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Global server completely down
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6
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123
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May 9, 2026
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Submission Error 503
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4
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112
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May 8, 2026
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We are currently experiencing a submission issue when uploading finalized forms from KoBoCollect
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3
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93
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May 8, 2026
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Error message, refuse to upload, refuse to submit, solution required
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2
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46
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May 8, 2026
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I have problem in log in my account one day ago
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1
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43
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May 8, 2026
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Account Settings
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4
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79
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April 29, 2026
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I just created an account and I can't log in
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1
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35
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April 27, 2026
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Lost 2FA Access and Backup Codes
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4
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62
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April 25, 2026
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Connexion au serveur humanitarian
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6
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66
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April 23, 2026
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Cannot log on
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1
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72
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April 23, 2026
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Password reset email not received EU-based server
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2
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42
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April 16, 2026
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Submission limit reached after 10,000 records – humanitarian project in Tanzania
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3
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103
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April 13, 2026
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How can I check if my account is hosted on the global or EU server?
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2
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67
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March 25, 2026
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I can't log in to my account
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1
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40
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March 16, 2026
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Problem Accessing Kobo
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1
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37
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March 14, 2026
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Password recovery
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1
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28
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March 13, 2026
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Unable to access my project dashboard - 502: error
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11
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138
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March 9, 2026
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