Hi I am trying to log in to the Kobo. But it shows only the following error message. Please enter a correct username and password. Note that both fields may be case-sensitive. I tried both servers (HHI or OCHA). And I already reset my password. After the password reset, I tried to log in. I got …

Welcome to the community, @almas22 ! This post discussed previously should help you solve your issue: [image] Problem haas my acount Account Issues @abdi123 , as outlined by @hakan_cetinkaya , there are two servers (non-humanitarian server and humanitarian server) for KoboTo…

Account access barrier

User Support Account Issues

Kal_Lam March 8, 2023, 5:31am 2

Welcome to the community, @almas22! This post discussed previously should help you solve your issue:

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