Account failure

[andy1991_8]

Hi
Please help me, I created an account using Microsoft Edge. There is data it and right now I am trying to log in to access the account but it’s always saying account or password not found.

I need the account as soon as possible so that I can access the data.

[Kal_Lam]

Welcome back to the community, @andy1991_8! This post discussed previously should help you solve your account login issues:

Problem accessing my Kobotoolbox account

Welcome to the community, @khaly! Just so you know, there are two servers (the Global server and the EU server) for KoboToolbox. If you have an account on one of the servers and try to open your account through the link for the other server, you cannot log in. So, you’ll need to log in with the right link. For the Global server account, try login through this link For the EU server account, try login through this link Please feel free to reach us through support@kobotoolbox.org if you still h…

[andy1991_8]

This is well appreciated. However I have tried to use both of the link but its still not allowaing we me to access my details.
Please help still

[Kal_Lam]

@andy1991_8, in that case kindly please reach us through support@kobotoolbox.org for the password reset request. We would be able to help you out there.