Hello community
I have been alerted about the storage space that I have been using in my account, I do not know how accurate the accounting of the use of space is in my opinion I know that I have few forms, as well as few submissions (9531 submissions in total) in terms of usage From multimedia collection I have only collected photographs and recently audio, and there will be no more than 450 submissions that contain multimedia evidence, so I would like to know how accurate the accounting for the use of space is.
Attached is an image of the shipping and space usage alert.
Welcome back to the community, @Dw_Rivera! Maybe you will need to check your project to see if you have any media question types there to capture audio
, video
, images
or files
. These media question type should take up space for your account.
If I have questions that collect photographs and I have two forms that collect 2 audio responses (an approximate maximum of 1000 photographs and two audios of no more than 2 hours of recording). In my opinion this should not exceed more than 1GB of storage.
@Dw_Rivera, maybe try making a dummy submission and check the storage used under ACCOUNT SETTINGS>Usage. This should give you an idea of where you should upgrade your storage. If you feel like it should not exceed 1GB, then you need not upgrade your storage plan.