All data from one question missing when viewing data in KT

[sariheid]

All the data for a single field is missing when I view the data in the Data tab in KoboToolbox. This is for a mandatory question with a plain text answer. I changed the question from Your Phone Number to Your Phone Number WhatsApp and the data is now missing. I redeployed the form and it is still missing. It shows up when I download the data if I include data for all previous versions. However, I still need it to display in on the dashboard.

Thanks for your help!

[Kal_Lam]

Welcome to the community, @sariheid! Maybe you will be able to learn more about the issue which has been discussed in our previous post:

Missing data when i download my data on KoBoToolbox

Hi @Chigieluv Thank you for your patience, we had been looking at your forms before we realized that the issue you are looking at is not actually a problem, but more of a self-alignment of the data to accommodate the form (questionnaire) edit you had done. To understand the above, I will need to point out the following key points. When you create a question and name it, e.g. Q1, the data will all be collected under Q1. When you edit the name of Q1 to say Q1edit, all data collected after …

[sariheid]

THANK YOU!!! This is the issue!!!