An error occurred while loading this form. It is advised not to modify this record until this is resolved

User Support Data Management
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1

Hi @Kal_Lam, I get this error message when trying to edit duplicate.
Une erreur s’est produite durant le chargement de ce formulaire. Il est conseillé de ne pas modifier cet enregistrement jusqu’à ce que ce soit résolu.

Merci de contacter support@kobotoolbox.org en incluant le lien vers cette page et le message d’erreur ci-dessous :

Start tag expected, ‘<’ not found

2

Hi there,
Congrats for this wonderful tool. I posted a question related to submitted form edition error @Kal_Lam this morning, any idea of when I can expect a reply ?
Thanks,
Marina

3

Hi,
I get this error message when trying to edit duplicate following this process

Une erreur s’est produite durant le chargement de ce formulaire. Il est conseillé de ne pas modifier cet enregistrement jusqu’à ce que ce soit résolu.

Merci de contacter [support@kobotoolbox.org](mailto:support@kobotoolbox.org?

subject=loading%20errors%20for:%20https%3A%2F%2Fee.kobotoolbox.org%2Fedit%2FsEzB376O%3Finstance_id%3Df262f92a-1622-4061-80d4-c1d126b90dea%26return_url%3Dfalse&body=*%20Start%20tag%20expected%2C%20%27%3C%27%20not%20found%0A) en incluant le lien vers cette page et le message d’erreur ci-dessous :

Start tag expected, ‘<’ not found

Could you help ?
With thanks,
Marina

4

@gex, would you mind sharing the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server
  • _id (if it’s a case-specific issue)

Note: You could share with me a private message as outlined in the post discussed previously:

5

Thanks for your reply !

xxxxxxx
Test méthodologie évaluation utilisation fours améliorés - Maroc EF
kf.kobotoolbox.org

8

@gex, is this an issue with all the submissions or any specific submissions?

9

@Kal_Lam I tried to edit entries of few duplicated submissions (assuming there is no merging option) but it did not work.

10

Hi @Kal_Lam, may I follow-up on my troubleshooting please ? I am aware I could sove the issue by downloading excel but I find your rapports visualization great and would love to benefit from it. Thanks, Marina