Asking me to enter my kobo toolbox credential

[umarsheriff2020]

Good morning,
I want to apply for a job but was severally asking me to Enter my kobo toolbox credential. I tried my user name and password but it refuses to give me access into the application form.
please what can i do now. please help me am in trouble.
Thank you
Sincerely yours

[Kal_Lam]

Welcome to the community, @umarsheriff2020! This is something you will need to communicate with the admin who shared the survey link (to fill up the application form) with you. The admin should then uncheck the Require authentication to see forms and submit data which is present under the ACCOUNTS SETTINGS as discussed in our previous post:

How do we get rid of the message "Enter your KoBoToolbox credentials" while collecting data using Enketo?

Hi @Thaffey, It’s because you must have checked the Require authentication to see forms and submit data which is present under the ACCOUNTS SETTINGS (as shown in the image below). [Image 2.png] Simply un-check the button and you should not see the Enter your KoBoToolbox credentials again. GOOD DAY!