Hello
I have audio questions included in my form. The audio plays without issue in the web version of the form, but in Kobocollect when I click the audio button I receive a playback error: It starts of with “File://storage/emulated/0/Android” and so on. I can’t view the end of the error message to find out if it can’t find the audio or if it can’t play it.
Any suggestions?
FWIW audio playback of questions with audio media attached appears to be working fine in the latest KoboCollect release - I just re-tested it with wav, mp3, amr and ogg audio files.
Is it possible your audio file(s) are particularly large and perhaps failed to be fetched when you loaded the form into KoboCollect? Or too large to fit on your specific device?
What format of audio file are you trying to play? KoboCollect and Enketo support most of the same common formats - eg wav, mp3, ogg - but, for example, KoboCollect also supports amr but Enketo (web) does not.
Thanks for the quick reply - I have been able to fix the problem as I’d written the audio syntax incorrectly in XLSform. Obviously the web version could manage the incorrect syntax but Android was less flexible. It’s working now.
Would you mind to share this problem example code/spelling here, please?
Sure. In the media column on the form I had typed jr://audio/audio.mp3 when it should have been audio.mp3. The web version of the form was happy to play the audio, but it did not work on Android app.
