Hello,
I’m trying to use the Data Analyser for the first time.
I’ve successfully added my data, survey and choices - but whatever options I choose the charts remain blank.
Has anybody else had this problem, or have any idea where I might be going wrong?
Any tips would be hugely appreciated!
Thanks,
Natalie Stanton
Hi,
I am experiencing the same issue, any help?
Thanks!
I also have had the same problem. 
Hi guys, is this about the XLSAnalyser? I’m tagging the creator of this tool @ximboden here, hopefully he can provide more help.
Usually this means that something in the XLS file wasn’t configured correctly.
yes i experienced same problem too in excel analyser, charts cant display
Has anyone received an answer to this? If so, please share. I have tried to follow the manual carefully, but still blank charts.
HI @joshua_mwaro123, @david_shields, @nephas, @debora
Please visit the YouTube link provided below which should guide you out on how to use the xlsanalyzer:
GOOD DAY!
I also have the same problem although I followed all the instructions in the videos and the manual… 
Thnaks for the help guys:!!!
same issue…i now need to analyse my data.i have followed all steps but am stuck with empty graphs that have headers and all …not even one question is displaying .
if anyone has a solution please share
Hi @alindebele
Welcome to the community forum.
We do have a known issue with excel analyzer and this has been discussed in the forum, Can you confirm whether your issues are resolved with the earlier post from @Kal_Lam
Stephane
I tried playing around with my survey & choices but nothing, now had to do it manually on excel 
Did any one find a solution to this problem of blank charts? I have the same issue, tried following the videos and the manual step by step but couldn’t find any solution there.
Any help??
Same - still no solution to the empty graphs?
Welcome to the community, @luciasolda! FYR:
Hi, thanks! What announcement (I only see the one for Turkey-Syria)?
Hi @luciasolda,
This announcement:
