Good day, team. I need your urgent technical support.
I was testing API for managing export settings (creating new export setting and delete) and somehow now I can’t create new export file trough web-interface. Export options and EXPORT button is inactive. Could you help me?
@nbtl2cu, could you let us know the server you are using? We could also have a look at our end and let you know if the same happens at our end.
https://kobo.humanitarianresponse.info server. What else you should know?
@nbtl2cu, I checked that on my end and did not have any issues. Would you mind sharing with me the following information through a private message so that I could have a closer look at your case:
Note: You could share with me a private message as outlined in the post discussed previously:
You could send a private message to a user in the community forum as follows:
Step 1: Select the Reply button as boxed in red below.
Step 2: Select the Reply button once again, but now from this place as shown in the image below.
Step 3: Now select New Message as shown in the image below.
Have a great day!
@nbtl2cu, sorry for the delay in resolving this issue. Please note that the exports are working again for your project