Can not create new export through web-interface

Good day, team. I need your urgent technical support.

I was testing API for managing export settings (creating new export setting and delete) and somehow now I can’t create new export file trough web-interface. Export options and EXPORT button is inactive. Could you help me?


@nbtl2cu, could you let us know the server you are using? We could also have a look at our end and let you know if the same happens at our end.

I use server. What else you should know?

@nbtl2cu, I checked that on my end and did not have any issues. Would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:

Ok. Thanks

1 Like

Hi @nbtl2cu, sorry for the delay in resolving this issue. Please note that the exports are working again for your project :slightly_smiling_face: