Can’t upload large media file (zipped) to the server

User Support Data Management
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1

Thank you, team.

I have been trying to upload a zip file under the media, but, I keep getting ‘invalid content’ and failing to upload.

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image2306×701 25.5 KB

2

I am having challenges uploading a zipped file to media.

I have been trying to upload a zipped file to the media for more than 12 hours ago now and it is still not going. It keeps returning an error message as ‘invalid content’ while all I have zipped together are just pictures.

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image1712×540 56.2 KB

3

@tomisin, what file format are you trying to upload to the server?

4

pictures. jpg

5

@tomisin, what is its size?

6

They are in the range of 300 - 400 MB. When I first zipped all the pictures as 1 file, it is about 3GB. I then separated them into smaller units of 300 - 400 MB, however, I still could not upload them successfully.

7

@tomisin, it seems like it’s due to the large file size. Maybe you will need to reduce its size.

8

Thank you so much for the response, it is actually the size. Kobocollect is not uploading a zipped file that is above 70MB in size.

@Kal_Lam, if I upload the zipped picture files to google drive and make them public, can I link them to Kobocollect? If yes, how?

9

@tomisin, you should be able to do it as outlined in the post discussed previously: