Cannot download data

Hi,
I have export data but cannot download it, kindly have advise?

please go through this for exporting your data;

https://support.kobotoolbox.org/export_download.html

Regards,
Dinesh Dongol

1 Like

i already did it but when i export data it show processing and i wait for 1h it still processing

Best Regards,
Kimleng

@vblr1, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously: