@hadiyaz, could you let me know the following so that I could help you out? How many submissions are there in your project? How long is your questions/choices? Which server are you using?
176 question
87900 submissions
Kc.kobotoolbox.org
176 question
87900 submissions
Kc.kobotoolbox.org
If i transfer from the free plan to paid plan can the problem solved?
176 question
87900 submissions
i register to a monthly plan but the problem not solved
@hadiyaz, would you mind sharing the following information through a private message so that I could have a closer look at your case:
- Username
- Project name
- Server
Note: You could share with me a private message as outlined in the post discussed previously:
@hadiyaz, it seems like you have nearly 88k submissions which is a large number of submissions stored on the server and attempt to download them will consume a lot of time and will eventually timeout your request.
In such cases, we recommend filtering your data before downloading, as outlined in the community post we previously discussed.
