Cannot see submitted transfer of ownership

User Support Data Management
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1

Recently ownership of few kobotoolbox form has been transferred to me. But after the transfer of ownership i could not see the submitted data. please check these images below.

image
image1197×901 23.3 KB

image
image1683×914 19.2 KB

Please look into the issue.

Regards,
Mahbuba

3

@mahbuba_pksf, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:

4

@mahbuba_pksf, thank you for bringing this to our attention. We have come to know that it’s a bug on our side and hence we are investigating the issue. We will update you once we resolve this issue.

Thank you once again for all your kind patience and support.

6

@mahbuba_pksf, we have fixed this issue. FYI …

Feel free to reach out to us if the issue persists! Thank you once again for your kind patience and support.