Can't access account/s

User Support
1

I usually go directly into my account with a link which is bookmarked.
Today it won’t work - takes me to a page with what looks like a desert scene with 4 options

1 - email [filled in]

2 - passwrod [also in]

3 - a LOGIN option

4 - create an account

The login option #3 does nothing. How do I login?

I tried changing my password with no effect - still can’t login.

Regards

Mark

2

Hi Everyone
I am experiencing same login problem as pointed out by mark. Could anyone help out in this situation.

Regards

Bauchi.

···

On Tuesday, March 1, 2016 at 12:28:13 PM UTC+1, Mark Webb wrote:

I usually go directly into my account with a link which is bookmarked.
Today it won’t work - takes me to a page with what looks like a desert scene with 4 options

1 - email [filled in]

2 - passwrod [also in]

3 - a LOGIN option

4 - create an account

The login option #3 does nothing. How do I login?

I tried changing my password with no effect - still can’t login.

Regards

Mark

3

Please post on the support page and make sure you are attempting to login on the correct server - humanitarianinfo or KoBoToolbox. Am not able to replicate.

Best

···

From: bauch...@gmail.com
Sent: ‎7/‎23/‎2017 1:43 AM
To: Kobo Users
Subject: [KoBo Users] Re: Can’t access account/s

Hi Everyone
I am experiencing same login problem as pointed out by mark. Could anyone help out in this situation.

Regards

Bauchi.

On Tuesday, March 1, 2016 at 12:28:13 PM UTC+1, Mark Webb wrote:

I usually go directly into my account with a link which is bookmarked.
Today it won’t work - takes me to a page with what looks like a desert scene with 4 options

1 - email [filled in]

2 - passwrod [also in]

3 - a LOGIN option

4 - create an account

The login option #3 does nothing. How do I login?

I tried changing my password with no effect - still can’t login.

Regards

Mark

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