Can't download Media attachment - Not Shared

Welcome to the community, @basharaljammal! Are you the admin for this project?

Thank you dear and yeah, I’m
knowing that this user is using by 2 more persons and they have no problem.

@basharaljammal, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:


I’m also having this exact problem. Have you found a solution to this issue?

Welcome to the community, @jim0001! Could you please let us know which server you are using?

Hi, I am having the same issue when using Firefox. I tried Safari and Google Chrome as well where I could download a .zip but it only contains the images of a single submission. I want to download all images. I am using the Global Server.