Commercial usage?

User Support Account Issues
1

Hi all,

I’d like to start using the Kobotoolbox servers for some commercial purposes. The number of surveys and instances is going to be quite high. On the sign-up page it says that the limit for free accounts is 10,000 submissions per month: ours will be much more than this.

Can you guide me through the pricing and other details?

Thanks.

2

Hi @ks_1,

You will be informed in detail by our team soon! GOOD DAY!

3

@Kal_Lam, nobody has contacted me yet.

4

Hi @ks_1, can you please send an email to info@kobotoolbox.org? Our team will discuss pricing via email. Thank you.

Apologies for the delay.

1 Like
5

Need to get in touch with a contact from your side.

Hey need to get in touch with the core kobo team. This is Paul from Uganda. We are running a TB project and will need to be supported to manage over 40,000 submissions per month. We are well aware that this may attract extra fees. How do we reach out to a contact from your side for more guidance

Chao

6

Hi @20paul,

Would you mind sending an email to info@kobotoolbox.org? Our team should deal with you in detail.

Have a great day!

7

Thanks but can I use my gmail account? I tried already and failed. Please assist

8

Hi @20paul,

You just need to send an email to info@kobotoolbox.org from any of your email account.

Have a great day!