CSV file unreadable after deploying

User Support Form Building
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5

@Kal_Lam The workaround that worked for me was to change the CSV update/deploy workflow as suggested in [1].

[1] https://community.kobotoolbox.org/t/media-files-are-not-detected-error-on-preview-and-open-collect-data/52021/11

I’m doing this in order to avoid CSV problems:

  1. Delete the ‘YOUR_CSV_FILENAME_HERE.csv’ file. from the media files.
  2. Deploy the form.
  3. Go to the media section and add the ‘YOUR_CSV_FILENAME_HERE.csv’ file.
  4. Deploy the form again.

I would like to suggest checking if this issue is a bug because everything was working fine until last week, possibly before the latest release of Kobo updates.

I had to make changes to some cron jobs and automatic CSV loading via API because everything broke last week.

Please let me know if there’s anything we could do to document this issue.

Thank for your valuable help and support.