I have been working on projects that use preloaded data in CSV format, and everything was functioning correctly. However, I recently encountered an issue where the CSV files are no longer downloading in the mobile app. I have tried several solutions, including updating the app and clearing the cache…

Sorry for the trouble! This is now fixed, provided you are using the EU server. The Global server was not affected. [image] Form loading error? Data Collection Hello everyone and thank you very much for your patience. We believe this issue is now fixed. It was…

CSV files not downloading in the mobile app

User Support Data Collection

jnm October 21, 2025, 6:27pm 7

Sorry for the trouble! This is now fixed, provided you are using the EU server. The Global server was not affected.

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