Custom report showing 500 error

luswetiopicho · June 7, 2021, 5:24pm

Followed this today and me too getting this error This report cannot be loaded.
error: <h1>Server Error (500)</h1>

stephanealoo · June 7, 2021, 5:26pm

Hi @luswetiopicho
Could you please provide the following information:

Which server are you located on?
Does this happen to only one or all of your projects?
When is the last time this worked for you?
When you run console (Ctrl+Shift+J) and you try accessing the report, what message do you get on it?

Regards,
Stephane

luswetiopicho · June 7, 2021, 5:34pm

Hi @stephanealoo

Server: https://kobo.humanitarianresponse.info/#/forms/aqWJSAfCZMgqa2WWaNyVpP/settings
Only on one form
Today but not on this form i was accessing others
Control+Shift+J gave me this errors among others Failed to load resource: the server responded with a status of 500 ()

luswetiopicho · June 7, 2021, 5:34pm

Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
inlineForm.html:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/ap5Zao9LcfN6DuKdQStWXb/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/ap5Zao9LcfN6DuKdQStWXb/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/settings:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/settings:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/settings:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/table:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/table:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/table:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/table:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/downloads:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/landing:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/settings:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/settings:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aYdXLCc8LTJxED3pdeNPKw/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/a9qFXwTFwtxVBBsGPUZJww/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/a9qFXwTFwtxVBBsGPUZJww/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/a9qFXwTFwtxVBBsGPUZJww/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/a9qFXwTFwtxVBBsGPUZJww/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/a9qFXwTFwtxVBBsGPUZJww/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/summary:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/data/report:1 Unchecked runtime.lastError: The message port closed before a response was received.
/#/forms/aqWJSAfCZMgqa2WWaNyVpP/settings:1 Unchecked runtime.lastError: The message port closed before a response was received.
/reports/aqWJSAfCZMgqa2WWaNyVpP/?names=:1 Failed to load resource: the server responded with a status of 500 ()
/reports/aqWJSAfCZMgqa2WWaNyVpP/?names=:1 Failed to load resource: the server responded with a status of 500 ()
/reports/aqWJSAfCZMgqa2WWaNyVpP/?names=:1 Failed to load resource: the server responded with a status of 500 ()
/reports/aqWJSAfCZMgqa2WWaNyVpP/?names=:1 Failed to load resource: the server responded with a status of 500 ()
/reports/aqWJSAfCZMgqa2WWaNyVpP/?names=:1 Failed to load resource: the server responded with a status of 500 ()
278raven.js:58 bar chart: “scales.[x/y]Axes.barPercentage” is deprecated. Please use “dataset.barPercentage” instead
a. @ raven.js:58
/reports/aqWJSAfCZMgqa2WWaNyVpP/?names=:1 Failed to load resource: the server responded with a status of 500 ()

stephanealoo · June 7, 2021, 5:41pm

Could you please send a screenshot

luswetiopicho · June 7, 2021, 6:05pm

the page error right?
See below

stephanealoo · June 7, 2021, 6:15pm

Hi @luswetiopicho
Send me your username on private message

Stephane

luswetiopicho · June 8, 2021, 4:14am

Hello, still waiting. thanks

Kal_Lam · June 8, 2021, 9:38am

@luswetiopicho, would you add me to the private message so that I too could have a look at it. Also please add the following if this information is missing:

Project name

luswetiopicho · June 8, 2021, 11:03am

ok right away

Kal_Lam · June 11, 2021, 4:36am

@luswetiopicho, please be that your issue has been fixed. FYI:

Note: This was caused when one of your questions had select one instead of select_one. Changing them to select_one solved the issue.

luswetiopicho · June 11, 2021, 5:00am

Thanks so much for the effort, I have downloaded and now working on the cleaning, this is well noted in the select_one issue, as I will always ensure that I have counterchecked before deployment.