Data download does not include 'other' response data

When I download my data both as a csv and as an xls, the other variable is not included. if I view the table the variable and the data is present but in the downloaded data file the variables are missing. This applies to all questions coded as follows ‘select_one q2 or_other’

Welcome to the community @chirandu! Maybe this post discussed previously should help you solve your issue:

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I have already used the following method with the or_other examples and data has been collected. How do I download the data because I can see it in the table.

@chirandu, have you downloaded your dataset as XLS (legacy) format outlined in the post advised above (it should solve your issue):

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This did resolve it thank you