Data export problem (I am receiving a message saying that the export failed)

Je cherche à télécharger les données collectées et je reçois un message disant l’exportation a échouée comme vous pouvez le voir sur l’image ci-dessous :

prière m’aider à trouver une solution.

I’m trying to download the data collected from KoboToolbox and I’m getting an “export failed” message, as you can see in the image below:

Please help me find a solution.

Welcome back to the community, @Jles001! Could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously: