hi @Kal_Lam , I have a similar problem and I deployed my form and submit the data, after a while, I modified the form adding new questions and groups, and when I download the data I found out that the previous data just disappeared, Please help what could be wrong?
Kal_Lam
February 9, 2022, 2:55pm
#2
@maher_alkhalaf , have you gone through this post discussed previously? It should help you get the answer to your query:
Hi @Chigieluv
Thank you for your patience, we had been looking at your forms before we realized that the issue you are looking at is not actually a problem, but more of a self-alignment of the data to accommodate the form (questionnaire) edit you had done.
To understand the above, I will need to point out the following key points.
When you create a question and name it, e.g. Q1, the data will all be collected under Q1.
When you edit the name of Q1 to say Q1edit, all data collected after …
In this case, you will need to check the Include data from all **...** versions and then download your data (as shown in the image below):
thanks, @Kal_Lam for the great help, I found the missing data
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