DATA Problem

Hey! When I download my data from kobo, some information is missing in the excel file. For example, although that information is visible in Kobo, that information is missing in the Excel file. I need help urgently please. Thank you.

Welcome to the community, @sahra8! Could you also share a screenshot of what is missing with the download that is visible on the server?

Hello again, First of all, I would like to thank you for your interest, but it would not be right to take a screenshot due to data privacy. If I have to try to explain here, when the option value is: 2 in my survey, when I export the data, it comes to the excel file as 0, not 2, so it does not show the value. I have tried to export the data choosing ÔÇťAdvanced optionsÔÇŁ once it happened but today it doesnt work. ─▒ need permanent solutions. Please help :frowning:

Has this project been deployed multiple times?

You mean how many times ─▒ have downloaded the data? if u asking that more than 3-4

@sahra8, no I mean how many times did you edit your form and then redeploy?

sometimes we need changing so we usually deploy. that is the why there is missing data ?

Hi,

In download, in advance options, ÔÇťInclude data from all x versionsÔÇŁ checked or not? If not checked, it probably doesnÔÇÖt include previous deploys. ThatÔÇÖs why you see missing data

image

1 Like

Merhabalar Osman bey, O k─▒s─▒m i┼čaretli her zaman, Bununla alakal─▒ m─▒ bilemiyorum. Ge├žen ba┼čka bir yol denedim ÔÇťSelect questions to be exportedÔÇŁ k─▒sm─▒n─▒ se├žince datalar geldi. Ama kal─▒c─▒ bir ├ž├Âz├╝m bu mu de─čil mi emin de─čilim. Te┼čekk├╝rler cevab─▒n─▒z i├žin.

@sahra8 Sahra Simay Selamlar,

@osmanburcuÔÇÖnun bahsetti─či ekran─▒n ekran g├Âr├╝nt├╝s├╝n├╝ payla┼čabilir misiniz?

1 Like

merhabalar Hakan,

1 Like

@sahra8,

Value and header format─▒ XML values and headers ┼čeklinde d├╝zeliyor mu diye bir bakabilir misiniz?

Bir de hangi sorunun cevab─▒n─▒ de─či┼čtirebiliyor ve o sorunun XLS formdaki halini g├Ârebilirsek s├╝per olur ama data privacy derseniz buradan ilerleyelim.

1 Like

Dedi─čim gibi datalar─▒ payla┼čam─▒yorum, hassasiyetten dolay─▒. O formatta de─čil de ÔÇťselect questions to exportedÔÇŁ yapt─▒─č─▒m zaman d├╝zeliyor eksik datalar excel dosyas─▒na geliyor. Ve bir ┼čey daha var asl─▒nda bazen koboda anket formuna bir ┼čey girilmek istendi─činde mutlak de─čer olarak g├Âsteriyor rakamlar─▒ bunun biz ├ž├Âz├╝m yolunu biliyor musun? Te┼čekk├╝r edeiyorum vaktin i├žin bu arada.

Select questions to be exported se├žene─čini a├ž─▒p select all diyip bir deneme ┼čans─▒n─▒z olur mu?

Bununla ilgili bir ekran g├Âr├╝nt├╝s├╝ payla┼čabilir misiniz?

merhaba tekrardan ,


bu k─▒s─▒mdan bahsediyorsan─▒z evet

@sahra8 Merhabalar,

┼×u articleda yazan ┼čekilde formunuzun XLS halini indirip bizimle payla┼čabilir misiniz? Datan─▒z─▒n de─čil, formunuzun ┼čekilsel hatas─▒ var m─▒ ona bakmak i├žin.
https://support.kobotoolbox.org/getting_started_xlsform.html#downloading-an-xlsform-from-kobotoolbox

1 Like

@sahra8, sometimes you may also have to reset the download by pressing this delete icon, as shown in the image below:

By doing so, you could start a fresh download with all the checks you wish to have.

1 Like

Hi again! hope all is good.
My colleague wants to update the data he entered in my survey, but he encounters a warning" There was an error loading Enketo. Enketo error: Payload Too Large"
when I view it on my own kobo system, it gives the same warning.
lemme show you:

Its a bit urgent.can you help us