Data recovery issues

[kansmarius]

J’ai eu 252 soumissions mais la base de données sort juste 100. Comment vais je régler ce problème ?

[Kal_Lam]

Welcome to the community @kansmarius! Could you kindly share with us the following through a private message so that we could have a closer look at your case:

• Username
• Project name
• Server

You could send us a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[Kal_Lam]

@kansmarius, we have not received your private message yet?

[kansmarius]

Username : xxxxxxx

Projet name : RL_INRAB_LSSEE_VF_16_Septembre_2020

Server : KoBoToolbox

…
Marius S. KANHOUNNON
Agronome Nutritionniste
Master en Nutrition Humaine et Sécurité Alimentaire
Licence en Science Naturelle
Superviseur PNDPE à CEBEDES ONG
Tel: (229) 96626811
Email: kan_smarius@yahoo.fr / ksedjromarius@gmail.com

[Kal_Lam]

@kansmarius

I had 252 submissions but the database just came out 100. How will I fix this?

How did you know that you had 252 submissions but you are able to view only 100 submissions? Could you kindly provide a detail for the same.

[kansmarius]

In fact, i downloaded the data and excel file shows 100 respondents instead of 252

…
Marius S. KANHOUNNON
Agronome Nutritionniste
Master en Nutrition Humaine et Sécurité Alimentaire
Licence en Science Naturelle
Superviseur PNDPE à CEBEDES ONG
Tel: (229) 96626811
Email: kan_smarius@yahoo.fr / ksedjromarius@gmail.com

[Kal_Lam]

OK, so how do you know that you have a total of 252 submissions in your server?

[kansmarius]

Yes. On the server

[kansmarius]

I have seen 252 Submissions on the server

[kansmarius]

Hi KoBoToolbox Community Forum

Please i’m waiting for your help.

I have seen 252 submissions on the sever. But the data base downloaded shows the data for 100 respondents.

Do you help me

Thanks you

…
Marius S. KANHOUNNON
Agronome Nutritionniste
Master en Nutrition Humaine et Sécurité Alimentaire
Licence en Science Naturelle
Superviseur PNDPE à CEBEDES ONG
Tel: (229) 96626811
Email: kan_smarius@yahoo.fr / ksedjromarius@gmail.com

[Kal_Lam]

@kansmarius, when downloading your dataset in an Excel format i could see all 252 dataset. Would you mind having a look at it.

[kansmarius]

Hi Kal_Lam

Thank you for your availability for me. I have already get the solution of my problem.

Best regards

…
Marius S. KANHOUNNON
Agronome Nutritionniste
Master en Nutrition Humaine et Sécurité Alimentaire
Licence en Science Naturelle
Superviseur PNDPE à CEBEDES ONG
Tel: (229) 96626811
Email: kan_smarius@yahoo.fr / ksedjromarius@gmail.com

[Kal_Lam]

Thank you for confirming @kansmarius!