I’ve had a similar issue of data loss. Been using Kobo for about a month now to digitize records for a local non-profit.
In my case the forms had not been submitted, only saved as drafts locally on the tab (about 20-25 in total).
Tried to determine if the users who had done the data entry had accidentally deleted records, but it doesn’t seem like any of the browser cache, history etc has been deleted.
I also have not changed the version of the form, it has been the same for more than a month.
If anyone has an idea how to locate the folder where the data is stored I can attempt a data recovery.
I can share the form link privately if needed. Please do help.
Specs: Chrome browser on an android tab, Tab3 7 (Lenovo)
On Friday, November 3, 2017 at 1:11:00 PM UTC+5:30, Mathew Abraham wrote:
I also experience the same. Please guid us.
From: kobo...@googlegroups.com [mailto:kobo-...@googlegroups.com] On Behalf Of Onyango Kevin
Sent: Thursday, 2 November, 2017 5:00 PM
To: Kobo Users kobo...@googlegroups.com
Subject: [KoBo Users] Data Recovery
Going through my data and realised some portion are missing though had been uploaded . Tried checking on the possible cause and it seemed deployment of a new version of the surveyed might have been the cause of this. All the data before deployment of this form has been affected. Could someone help on the ways of recovering this very vital data.Thanks
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