Data sync from kobo collect

[Kal_Lam]

Have you checked all the configurations from your Collect android app to see if there are any issues? Maybe you will need to check the following:

• Date and time of your device. If there is an issue with the same you may have syncing issues.
• URL settings.

In addition to this also check out that the project that you have collected data for is still there on the server. If the same is missing you may have issues with syncing your data. Maybe this post discussed previously should also be helpful to investigate your issue:

Error message seen when submitting data to the server

@LadyFay, are you able to login to your account and see if the project is still active? Check out to see if you have this project Draft of Caregivers and VC Verification Exercise Phase 2 in the deployed list of projects? FYR, I see the same under the Draft and not under the deployed one: [image] This could thus have caused this issue.