DATA>Table view not displaying table normally

anilgnydn · June 28, 2021, 9:27am

Hello Dear @Kal_Lam same problem still persist in many of our project can you help ?

emreozkan90 · June 28, 2021, 9:29am

Hi All
We were facing this problem only 1 project last week but now our all project can not show data table section. I tried another browsers but problem is same. Im using humanitarian server (kc.humanitarianresponse).
So could you please solve this problem?

Thanks in advance

Kal_Lam · June 28, 2021, 9:30am

@emreozkan90, @anilgnydn let’s see if we have this issues with other uses too.

dwaimah · June 28, 2021, 10:37am

I have the same problem.

Kal_Lam · June 28, 2021, 10:39am

Welcome back to the community, @dwaimah! Is it in the OCHA server again?

dwaimah · June 28, 2021, 10:40am

dwaimah · June 28, 2021, 10:41am

How can I know the server type?

Kal_Lam · June 28, 2021, 10:42am

I should be able to know if you share with me your URL.

dwaimah · June 28, 2021, 10:44am

https://kobo.humanitarianresponse.info/#/forms/aWoAiKPu74i8CTWmNzC2vK/data/table

Kal_Lam · June 28, 2021, 10:50am

OK, thank you. It’s the OCHA server.

dwaimah · June 28, 2021, 10:51am

Welcome Kal-Lam, Could you help us to solve a problem?

Kal_Lam · June 28, 2021, 10:53am

OK, we will have a look at it.

Kal_Lam · June 29, 2021, 5:11am

@anilgnydn, @emreozkan90, @dwaimah kindly please be informed that the issue has been resolved. This was due to the server load.

emreozkan90 · June 29, 2021, 10:22am

Thank you @Kal_Lam . The issue seems resolved.

dwaimah · June 29, 2021, 12:10pm

Thank you @Kal_Lam . The issue seems resolved.

emreozkan90 · July 5, 2021, 9:50am

Hi there!
We face same problem again in kc.humanitarian.response server. Data>Table view is not displaying table normally. It gives error again. I tried on 4 different accounts, 3 different browsers, more than 10 different projects.
For your kind information

Kal_Lam · July 5, 2021, 10:01am

@emreozkan90, this generally happens when there is load in the server. The load balancer should automatically adjust it. Would you mind reaching us back if the same is not resolved by tomorrow. But FYI, it should not take till tomorrow. Feel free to reach us back if the issue still persists.

dwaimah · July 5, 2021, 11:49am

Dear @Kal_Lam
I have problem when I was trying to search during table by id then take along time, after that the attached error message appeared.
I hope to help us so our work was interrupted.

Kal_Lam · July 5, 2021, 11:50am

@dwaimah, this generally happens when there is load in the server. The load balancer should automatically adjust it. Would you mind reaching us back if the same is not resolved by tomorrow. But FYI, it should not take till tomorrow. Feel free to reach us back if the issue still persists.

emreozkan90 · July 6, 2021, 7:07am

Hi @Kal_Lam . Problem seems solved. Thank you. But i wonder that this solution is temporary or permanent ?
Thanks in advance