https://kobo.humanitarianresponse.info/#/forms/aWoAiKPu74i8CTWmNzC2vK/data/table
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OK, thank you. It’s the OCHA server.
Welcome Kal-Lam, Could you help us to solve a problem?
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OK, we will have a look at it.
@anilgnydn, @emreozkan90, @dwaimah kindly please be informed that the issue has been resolved. This was due to the server load.
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Hi there!
We face same problem again in kc.humanitarian.response server. Data>Table view is not displaying table normally. It gives error again. I tried on 4 different accounts, 3 different browsers, more than 10 different projects.
For your kind information
@emreozkan90, this generally happens when there is load in the server. The load balancer should automatically adjust it. Would you mind reaching us back if the same is not resolved by tomorrow. But FYI, it should not take till tomorrow. Feel free to reach us back if the issue still persists.
Dear @Kal_Lam
I have problem when I was trying to search during table by id then take along time, after that the attached error message appeared.
I hope to help us so our work was interrupted.
@dwaimah, this generally happens when there is load in the server. The load balancer should automatically adjust it. Would you mind reaching us back if the same is not resolved by tomorrow. But FYI, it should not take till tomorrow. Feel free to reach us back if the issue still persists.
Hi @Kal_Lam . Problem seems solved. Thank you. But i wonder that this solution is temporary or permanent ?
Thanks in advance
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@emreozkan90, the load balancer is working here. This generally happens when the server has an excess load. Our team is, however, trying to improve this.
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I still have the same problem with search.
“I have problem when I was trying to search during table by id then take along time, after that the attached error message appeared.”
@dwaimah, please be informed that the system should optimize automatically and that should solve your issue. This generally happens when there is load in the server.
I still have the same problem with search.
“I have problem when I was trying to search during table by id then take along time, after that the attached error message appeared.”
The problem accrues periodically more than one every week and we meet problems in our work.
Please could you help us to solve this problem.
@dwaimah, do you mean you are seeing this issue continuously for a week? Was it displaying smoothly previously?
Dear Kal_Lam
Not continously along a weak for all time but most the time we have that problem and some times especially at the night it works normally.
We wotk from 8 a.m to 4 p.m, for example yesterday the problem was found along our wotk day.
Thank you very much.
@dwaimah, kindly please be informed that this is due to the server load. Our system should however optimize it automatically though.
