Data table

Urgent… my projetc has 39 submission but when I go the the data table only 4 submission appears?

Welcome to the community, @Wardab! Kindly please be informed that we are investigating the issue and will sort it out ASAP! We will update you once we resolve it.

Welcome to the community, @AZAM! Kindly please be informed that we are investigating the issue and will sort it out ASAP! We will update you once we resolve it.

Pleas note that the problem is not on this account (this user name ) i can provide with user name and project name if needed

@Wardab, no worries. Please be informed that we are fixing it at the server level. Hence it should then be fixed in not just your account but to all the affected accounts.

@Wardab, @AZAM — we’re happy to share that the issue has been resolved.

Thank you for your patience and understanding! If you notice any related issues in your project, please don’t hesitate to reach out — we’ll be glad to assist further.

@AZAM, could you kindly share with me the following details through a private message so that I can have a closer look at your case?

  • Username
  • Server
  • Project name

Note: You could share with me a private message as outlined in the post discussed previously:

@AZAM, please reset your password ASAP! Never share your password with anyone. Even with the KoboToolbox team!

I still cannot see my submissions
i only see the last submission made and it is very urgent to me to get my data back

@gtlebanon, please note that we’re currently working on a fix for this issue. We’ll keep you updated and let you know as soon as it’s resolved.

Any updates please

problem solved thank you

1 Like

@gtlebanon, thank you for confirming! :bowing_man:

Hi @Wardab, @gtlebanon,

Please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding.

Feel free to reach out again if the issue persists.