Hi team,
I’m trying to redeploy my form after adding a few new questions, but I keep getting a Server error (500) . Here’s the form link: KoboToolbox
This is the error message that pops up when I try to deploy:
“Server error (500): Something went wrong when trying to process your request.”
Could someone from the support team or community help me troubleshoot this? I need to deploy the updated version urgently.
Thanks,
Matt
Welcome to the community, @kato_matt ! You could always validate your XLSForm through this online validator ? The online validator should help you identify any syntax issues that are affecting the form deployment.
This post discussed previously should help you use the online validator.
@okware_256 , all you need to do is follow the steps outlined below:
Open online validator .
This screen appears as shared below:
[Image 1]
There press Choose File and upload your XLSForm.
Once the XLSForm is uploaded there, press Submit.
As soon as you press Submit, you will see something as shown below:
[Image 2]
Now press Preview in browser. If your XLSForm has issues, you will see errors and will not be able to open your XLSForm in a browser. But if your XLSForm doesn’t have issues, you wi…
Thank you, Kal_Lam. Let me do that!
This is what ti says:
Error: ‘NoneType’ object is not iterable
[row : 130] Group has no label: {‘name’: ‘grp_cbt_sources’, ‘type’: ‘begin_group’}