Difficulties downloading to ODK Collect

Hi there. My form has quite a number of audio recordings and now fails to download to odk collect. Is this some sort of server timeout that I can configure? Please help!

@mandla, try this workflow while deploying your survey project when you have a Media file and that should solve your issue:

Thank you @Kal_Lam , let me try this…

Oh, wait. My problem isn’t old files not refreshing to new ones. It’s that the form fails to download. Perhaps because there’s too many media files? Will this solution still work for me in that case? @Kal_Lam

@mandla, what is the total media size of your projects that you have used for a single project that is not downloading?

thanks my issue has been fixed.

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Welcome to the community, @alexsunny123! Thank you for confirming!

@Kal_Lam It’s audio questions for 3 translations and all 3 of them come up to about 1,4gb. Is that beyond the cap?

Yes, it’s too large a file size.

What is the limit, please?

The smaller the better but having files with GB is a very large one.

thanks for the awesome information.

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