Hi, We are conducting a survey with the help of 30 volunteers since past two weeks. Data collection was seamless till last Friday. One of our data collectors started getting a message while syncing the forms from his device. (Please refer to the screenshot attached). [KOBO] The issue is not wit…

@Tush , maybe this post discussed previously should help you identify your issue. [image] Error: Generic Exception: Error Improperly formatted XML Data Collection @saludcontigo , I made a quick check with the xlsform you shared. I slightly modified your xlsform to check. Th…

Difficulty in syncing forms (Generic Exception Error)

User Support Data Collection

Kal_Lam December 19, 2022, 12:11pm 2

@Tush, maybe this post discussed previously should help you identify your issue.

Other discussions in our community forum should be helpful for you in solving your issue.