Discondants of submited forms vs those can be downloaded as xls

User Support Data Management
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1

I have submitted about 937 forms but when I download, only 786 forms are downloaded and 151 forms are not seen on the downloaded xls. What can I do inorder to have all forms on the xls?

2

@Maulid_Japhary, are you able to see all 937 submissions on the server? Or, do you only see 786 submissions?

3

I’m seeing all 937 forms on the server, but once I download on xls only 786 forms appears on xls

4

Hi @Maulid_Japhary,

Did you change/update your form in the deployment phase?

If that’s the case, can you check if “Include data from all … versions” option is checked or not? You can find the information in this help article:

https://support.kobotoolbox.org/export_download.html#advanced-options

5

Neither form nor deployment phase were changed.

6

Thanks I have managed to see all submitted forms on the xls