I am unable to download the XLS sheet and even after clicking multiple times, the account settings is not directing to its options.
Welcome to the community, @Sravya_12! Could you try with a different browser (maybe try
Edge) to see how it behaves?
Hi @Kal_Lam , thanks for the response. I tried using firefox browser and I was able to open the account settings. But to download the XLS sheet issue remained same. I am unable to download the form XLS sheet.
@Sravya_12, would you mind providing the following information through a private message. Maybe I could have a closer look at your case:
- Project name
Note: You could share with me a private message as outlined in the post discussed previously:
@Sravya_12, could you let me know the project that has issues?
EAP form_Final Version - Project Name
@Sravya_12, I did not have any issues downloading the XLSForm. FYR …
I successfully downloaded the XLSForm for both the
Draft version of the project form you mentioned.
@kal_Lam, I am still unable to download the forms at my end and I am not sure about the reasons. In the meantime, can you share the excel sheets with me via email? It will be really helpful for me.