Download failed error

Ooh! On my side, I cannot download my data in XLS format because I have some repeat groups within other repeat groups. Is there any other way out?

Would you mind sharing the following details through a private message so that we could have a closer look at it:

  • Username
  • Project name
  • Server

Hi @mrblack360/
As you send the information to @Kal_Lam and I, do you mind providing a bit more clarification
What exactly do you mean by

Does it mean the download fails completely

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The export of the data in XLS failed.

Hi @mrblack360
Have you tried downloading the data on XLS legacy to see if it goes through? Did you send the information requested to @Kal_Lam?

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Hi @mrblack360,

I guess, the issue with your download is an effect caused by some actions as outlined and discussed in a previous post:

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Thank you. This helped me a lot.