Downloading bulk photos

User Support Data Management
1

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

2

Hi Sam,

Have you got any solution? If yes, kindly share as I am facing similar problem…

Thanks,
Raj

···

On Wednesday, September 16, 2015 at 5:10:49 AM UTC+5:30, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

3

Hi Sam and Rajeev,

We’ve found a solution for you to download the images on your account. This is a temporary approach while we are working on a better solution for very large image-based projects such as yours. I’ve just emailed you the detailed instructions specific to your accounts and projects.

Anyone else unable to download images with the normal ZIP download option please send us a message including the URL to your specific data collection project where the image download is not possible and we’ll help you out. We’ll soon have a long-term solution for downloading very large numbers of media files.

Best,

Tino

···

On Fri, Oct 9, 2015 at 6:48 AM, raj.na...@gmail.com wrote:

Hi Sam,

Have you got any solution? If yes, kindly share as I am facing similar problem…

Thanks,
Raj

On Wednesday, September 16, 2015 at 5:10:49 AM UTC+5:30, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

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4

H Tino,

I didn’t receive any response on my query yet.

Kindly re send.

Many thanks.
Raj

···

On Thursday, October 15, 2015 at 11:49:43 PM UTC+5:30, Tino Kreutzer wrote:

Hi Sam and Rajeev,

We’ve found a solution for you to download the images on your account. This is a temporary approach while we are working on a better solution for very large image-based projects such as yours. I’ve just emailed you the detailed instructions specific to your accounts and projects.

Anyone else unable to download images with the normal ZIP download option please send us a message including the URL to your specific data collection project where the image download is not possible and we’ll help you out. We’ll soon have a long-term solution for downloading very large numbers of media files.

Best,

Tino

On Fri, Oct 9, 2015 at 6:48 AM, raj....@gmail.com wrote:

Hi Sam,

Have you got any solution? If yes, kindly share as I am facing similar problem…

Thanks,
Raj

On Wednesday, September 16, 2015 at 5:10:49 AM UTC+5:30, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

–

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5

Hi Raj,
I just sent you the specific instructions for your project. It seems we mixed up two different queries on the same topic.

Anyone with very large photo or video projects currently unable to download their media through the regular ZIP file export, please send us a message at sup...@kobotoolbox.org and we’ll help you out right away.

Best,

Tino

···

On Sun, Oct 25, 2015 at 12:46 PM raj.na...@gmail.com wrote:

H Tino,

I didn’t receive any response on my query yet.

Kindly re send.

Many thanks.
Raj

On Thursday, October 15, 2015 at 11:49:43 PM UTC+5:30, Tino Kreutzer wrote:

Hi Sam and Rajeev,

We’ve found a solution for you to download the images on your account. This is a temporary approach while we are working on a better solution for very large image-based projects such as yours. I’ve just emailed you the detailed instructions specific to your accounts and projects.

Anyone else unable to download images with the normal ZIP download option please send us a message including the URL to your specific data collection project where the image download is not possible and we’ll help you out. We’ll soon have a long-term solution for downloading very large numbers of media files.

Best,

Tino

On Fri, Oct 9, 2015 at 6:48 AM, raj....@gmail.com wrote:

Hi Sam,

Have you got any solution? If yes, kindly share as I am facing similar problem…

Thanks,
Raj

On Wednesday, September 16, 2015 at 5:10:49 AM UTC+5:30, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

–

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–

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6

Hai Sam, I think I found the same problem like you. Have you got any solution ? If yes, would you mind to share the solution with me?

Thanks.

7

Hi Septi,

Please send us a separate message to sup...@kobotoolbox.org with the URL to your data collection project (which will include both the ID of your project and your username). With this we can send your photos through a different avenue.

Best,

Tino

···

On Sun, Dec 6, 2015 at 10:32 PM Septi Widfiana septiw...@gmail.com wrote:

Hai Sam, I think I found the same problem like you. Have you got any solution ? If yes, would you mind to share the solution with me?

Thanks.

–

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8

Hello Sam,

I trust that you are fine. I am stuck with data, I am unable to download pictures from Kobo for one of our projects. Did you finally get a solution to this issue? I need help.

Thank you.

Tom

···

On Tuesday, 15 September 2015 23:40:49 UTC, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

9

Hi all,

I tried downloading bulk of images based on the instruction from this site http://help.kobotoolbox.org/managing-your-project-s-data/data-exports/downloading-photos-and-other-media

Unfortunately, DownThemAll extension is no longer available on Firefox. I tried to use download smart but got a message saying " failed to find any media’.

I could access the images individually from the excel hyperlink but haven’t been able to download all images at once.

I was in the the htm page that I saved on the desktop when I start the Download Smart. Has anyone one encountered the same issue?

Cheers

···

On Wednesday, September 16, 2015 at 11:40:49 AM UTC+12, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

10

Dear ,

That helped me

Thanks

···

From my understanding use Download manager software

On Mon, Nov 12, 2018 at 7:18 AM Elizabeth Baptista lizba...@gmail.com wrote:

Hi all,

I tried downloading bulk of images based on the instruction from this site http://help.kobotoolbox.org/managing-your-project-s-data/data-exports/downloading-photos-and-other-media

Unfortunately, DownThemAll extension is no longer available on Firefox. I tried to use download smart but got a message saying " failed to find any media’.

I could access the images individually from the excel hyperlink but haven’t been able to download all images at once.

I was in the the htm page that I saved on the desktop when I start the Download Smart. Has anyone one encountered the same issue?

Cheers

On Wednesday, September 16, 2015 at 11:40:49 AM UTC+12, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

–

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11

Dear Mustafa,

Thanks for your response. I will try that.

Cheers

···

On Mon, Nov 12, 2018 at 7:26 PM Mustafa Hassan mustaf...@gmail.com wrote:

Dear ,
From my understanding use Download manager software

That helped me

Thanks

On Mon, Nov 12, 2018 at 7:18 AM Elizabeth Baptista lizba...@gmail.com wrote:

Hi all,

I tried downloading bulk of images based on the instruction from this site http://help.kobotoolbox.org/managing-your-project-s-data/data-exports/downloading-photos-and-other-media

Unfortunately, DownThemAll extension is no longer available on Firefox. I tried to use download smart but got a message saying " failed to find any media’.

I could access the images individually from the excel hyperlink but haven’t been able to download all images at once.

I was in the the htm page that I saved on the desktop when I start the Download Smart. Has anyone one encountered the same issue?

Cheers

On Wednesday, September 16, 2015 at 11:40:49 AM UTC+12, Samuel Wong wrote:

Hi Tino and the KoboToolbox Team,

We are trying to download all photos from our the project. There are at least 1000 photos recording from the project. It have been sitting as “Pending…” for some time now. We’ve tried it several times since 1500 hours on Thursday. Is this a back-end issue? We were also backing up all photos to Google, but the screenshots were not renamed properly, so we would need the source file naming to correlate to location.

Thanks!

Sam

–

You received this message because you are subscribed to the Google Groups “KoBoToolbox Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo-...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

–

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For more options, visit https://groups.google.com/d/optout.

12

Can you please forward the details for downloading bulk photos at once to my email address as well.
Many thanks

13

Hi all, At the moment, when generating a ZIP file to download media attachments, this ZIP file is stored in the cloud on AWS S3. When you start downloading the ZIP file S3 gives your browser (or download manager) a direct link. But this URL is available only for two hours.

We are working on extending this expiration so that the download is possible even if it takes (much) longer than that. You can track the issue here: https://github.com/kobotoolbox/kobocat/issues/499

For ZIP files with a slow connection, we still recommend a download manager. There are so many, depending on your preference and operating system. Download managers are able to resume in case the connection drops. If someone has a recommendation please add it here!

3 Likes
14

Hello,

When I download the exported media file i get a corrupted zip file because the exported media file size 1.1 GB, the download works fine until it reaches 1 GB and the transfer stops is there a limit on the download for exported files?

If there is a limit how can I download the exported zip file?

Please Advice,

15

Hi yabasha, I would guess it’s an issue with your connection. Could you try again, ideally with a download manager that can resume in case the connection drops?

16

Hi,

No I don’t think it’s because of internet connection (as I have 100 MB/s Fiber Optics Connection) I tried different kinds of downloading (with IDM and other download managers, even I tried from the command line using curl with all configurations for it, even I used different devices but no luck.

Regards,

1 Like
18

Hi KoboToolbox Team

How to download bulk photos at once? Any idea?

Thanks!
Palistha

19

Hej!

Could someone please help me out with very similar problem?
Unfortunately none of the explanations from the support page “Downloading photos and other media works anymore” (http://support.kobotoolbox.org/managing-your-project-s-data/data-exports/downloading-photos-and-other-media) :frowning: It is also about 6-10GB of pictures from each of the projects.
The “DownThemAll” extension is apparently not existing anymore. The Hyperlink to the kobotoolbox attachments does not connect either unfortunately. However, downloading the pictures and making a hyperlink to the specific folder for each dataset works. Unfortunately, as already hinting at in the article, not all the pictures are downloaded and this seems random. I only noticed by chance that here and there a picture, which is referred to in the downloaded excel file, is missing in the downloaded picture folders. How can I make sure now that all the pictures are downloaded and also correctly connected to the datasets?
Thank you for your help!

Sabrina

21

I am facing same issue, was this resolved

When I download the exported media file i get a corrupted zip file because the exported media file size 1.1 GB, the download works fine until it reaches 1 GB and the transfer stops is there a limit on the download for exported files?

If there is a limit how can I download the exported zip file?

22

Hi @kalombo
There is no limit to what would happen have you tried looking at your connection as earlier suggested by @tinok to a different users.

Regards
Stephane