Downloading forms on tablets

[nrcaccount]

When I try to download the form on my tablet, the following message shows up:

Error:.

javax.net.ssl.SSPeerUnverifiedException: No peer certificate while accessing httpa://kc.humanitarianresponse.info/nrc_co/formList

Would you please suggest a solution for this?

[Kal_Lam]

@nrcaccount, would you mind configuring your Collect android app as outlined in the support article? It should solve your issue:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Dear All, Would like to inform you that we have recently updated our support article Collecting Data with KoBoCollect on Android. [image] Please visit our Help Center Page to learn more about other support articles. [image]

[nrcaccount]

The device info

Android (4.4.4)

SM-T560
Kernel
3.10.17-1157403
dpi@SWDD5021 #2

KTU84P.T560XXU0APL1

[Kal_Lam]

@nrcaccount, seems like you are using an old version of your android device. The older version does not support all the new features the app offers. Hence would recommend you to use an updated device that has the supports the later version of the app.