Hi, I’m trying to download photos using their URL and the DownloadThemAll extension as described here https://support.kobotoolbox.org/photo_download.html . I have had success with this previously, but it no longer works - the download fails for every item despite me being logged in. Any advice? T…

Hi @Kal_Lam , Thanks for you help with this - I realized my mistake was having not made the project public (I thought I had). Once it was public DownloadThemAll worked fine. Thank you! Tom

Downloading media with URL & DownloadThemAll extension no loner working

User Support Data Management

Kal_Lam July 26, 2020, 5:33am 2

Hi @tgmeo,

Would you mind giving another try making them public. In addition maybe this post discussed previously should also help you out:

And this post should also help solve your issue:

Have a great day!